Privacy Policy

At Videscape Limited T/A ClickASnap ("we," "us," "our"), we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, including when you sign up for our platform, purchase products or services, or contact us.

By using our website, you agree to the terms of this Privacy Policy. Please read it carefully.

1. Important Information and Who We Are

Purpose of This Privacy Policy

This Privacy Policy outlines how we collect and process your personal data through your use of our website and services. It is important to read this policy alongside any other privacy notices we provide when we collect your data for specific purposes.

Who We Are
Videscape Limited is the controller and responsible for your personal data. If you have any questions about how we process your personal data or wish to exercise your rights, please contact our Data Privacy Manager at:

• Email: administrator@clickasnap.com

• Postal Address: 83 High Street, Wimborne, Dorset, BH21 1HS, England

Data Privacy Manager

If you have concerns about this policy or wish to exercise your rights, our Data Privacy Manager can assist you. You also have the right to file a complaint with the Information Commissioner's Office (ICO) in the UK (ico.org.uk).

Changes to the Privacy Policy

We regularly review and update this policy to reflect changes in our practices. The latest version was last updated on 11/12/2024. Please ensure your data is accurate and up to date by informing us of any changes.

2. The Data We Collect

We may collect various types of personal data from you, which we group as follows:

• Identity Data: Includes your name, username, and date of birth.

• Contact Data: Includes your email address, billing address, and phone number.

• Financial Data: Includes bank account and payment details.

• Transaction Data: Details about purchases and services you have used.

• Technical Data: Includes your IP address, browser type, and device information.

• Profile Data: Includes your username, preferences, and feedback.

• Usage Data: Information on how you interact with our website.

• Marketing and Communications Data: Includes your preferences on receiving marketing.

We also collect Aggregated Data that does not identify individuals but helps us understand trends and website performance.

Special Categories of Data
We do not collect sensitive personal data, such as health information, political opinions, or racial or ethnic origin, unless required by law.

3. How We Collect Your Data

We collect personal data in the following ways:

• Direct Interactions: You provide personal data when you register on our website, purchase products, sign up for services, or contact us for support.

• Automated Technologies: We automatically collect data through cookies and similar technologies when you interact with our website. This includes technical details about your device and browsing behavior.

• Third Parties: We may receive personal data from third-party services such as analytics providers and advertising networks.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we process your data in the following ways:

• To perform a contract: When we need to fulfill a service you've requested, such as processing payments or delivering goods.

• For legitimate interests: To improve our services, marketing, and website functionality, provided that your rights are not overridden.

• To comply with legal obligations: For example, for tax or regulatory purposes.

We may use your personal data for the following purposes:

• Providing services you've requested

• Managing your account and purchases

• Communicating with you, including sending updates or promotional content

• Improving our website and user experience

5. Data Sharing

We do not sell your personal data. However, we may share your information with trusted third parties for the following reasons:

• Service Providers: Third-party providers who assist us in running our website, such as payment processors, hosting services, or marketing platforms.

• Legal Compliance: We may share your data if required by law or to protect our legal rights.

6. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.

• Correction: You can correct any inaccurate or incomplete data.

• Deletion: You can ask us to delete your personal data, subject to legal exceptions.

• Objection: You can object to certain types of data processing, such as marketing.

• Data Portability: You can request your data in a structured, commonly used format for transfer to another provider.

To exercise any of these rights, please contact us at administrator@clickasnap.com

7. Data Security

We implement industry-standard security measures to protect your personal data. However, no security system is completely foolproof, and we cannot guarantee absolute protection.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect data from children. If we learn that we have collected personal data from a child, we will take steps to delete that data.

10. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device to store information about your visit. Some cookies are necessary for the website's basic functionality, while others help us improve site performance and deliver personalized content.

Types of Cookies We Use:

• Essential Cookies: These are required for the basic functionality of the website, such as managing your session and preferences.

• Preference Cookies: These allow us to remember information that changes how our website looks and behaves, like your preferred language or the region you're in. These cookies help us tailor your experience to make it more personal and enjoyable.

• Performance & Analytical Cookies: These help us understand how you interact with our website, allowing us to improve its functionality.

• Marketing Cookies: These allow us to deliver relevant advertisements to you, both on and off our website.

Specific cookies we use:

Cookies Table

You can manage your cookie preferences through your browser settings. Please note that if you disable certain cookies, some features of the website may not work as expected.

For more information on how we use cookies, please refer to the section Types of Cookies We Use in this document

11. Contact Us

For any questions regarding this Privacy Policy or your personal data, please contact us:

• Email: adminstrator@clickasnap.com

• Postal Address: 83 High Street, Wimborne, Dorset, BH21 1HS, England